Your privacy is important to olivyx. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop with us on olivyx.com. Please take a moment to read the following details to understand our practices.

1. Information We Collect

  • Personal details such as name, email address, shipping and billing address.

  • Payment information to process transactions securely.

  • Browsing data, including cookies and IP addresses, to improve our website experience.

2. How We Use Your Information

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To send updates, promotions, and personalized recommendations.

3. Data Sharing and Disclosure

  • We do not sell or rent your personal information to third parties.

  • Data may be shared with trusted service providers (e.g., payment gateways, shipping partners) to complete your order.

4. Cookies and Tracking Technologies

  • Cookies help us understand shopping behavior and improve our services.

  • You can manage or disable cookies in your browser settings.

5. Payment Security

  • All transactions are encrypted through secure payment gateways.

  • We never store your full payment card details on our servers.

6. Shipping and Delivery Information

  • Your address and contact information are shared with delivery partners to ensure timely shipping.

  • Tracking information may be provided by third-party couriers.

7. Marketing and Communication

  • You may receive promotional emails if you subscribe to our newsletter.

  • You can opt out of marketing communications at any time by using the unsubscribe link.

8. Data Retention

  • We retain your personal information only for as long as necessary to fulfill our services.

  • Certain information may be stored longer for legal or tax compliance.

9. Children’s Privacy

  • Our website is not directed to children under 13.

  • We do not knowingly collect personal information from minors.

10. Your Rights

  • Request access, correction, or deletion of your personal data.

  • Object to or restrict certain data processing activities.

11. International Users

  • Data may be processed outside your country of residence.

  • By using our website, you consent to cross-border data transfers in accordance with this policy.

12. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.

  • Changes will be posted on olivyx.com with the updated effective date.

13. Contact Us

  • For privacy-related questions or concerns, you can reach us at {{storeConfig.service_email}}.

  • Our support team will respond as quickly as possible.

Closing Statement

Your trust is our priority. By shopping with olivyx, you agree to the practices outlined in this Privacy Policy. We remain committed to protecting your data and ensuring that your shopping experience is secure, seamless, and enjoyable.